Shipping policy
DELAYS ARE TO BE EXPECTED ON ALL ORDERS, AS STAFF SHORTAGES ACROSS AUSTRALIA IMPACT THE POSTAL, TRANSPORT AND PROCESSING SERVICES.
THANK YOU SO MUCH FOR YOUR PATIENCE AND UNDERSTANDING.
Shipping Costs:
Australia Shipping Only.
REGULAR post under $300 flat rate $11.50 (5-7 business days)
REGULAR post under $300 flat rate $25 (5-7 business days) Orders over 1.8kg
EXPRESS post flat rate $15 (1-4 business days) Orders under 2kg
*Delivery to our SA, WA, NT and regional areas may take between 7-10 days. *Purchases made over the weekend or on a public holiday will be posted on the next business day.
FREE IN STORE PICK UP:
For locals this is the quickest way to enjoy your goodies. Your orders are processed same day for collection.
How to use Free in store Pick up:
Simply select Store Pickup at the checkout in the shipping section.
Please note if your order is over $300 it will automatically qualify for free postage at checkout. To ensure we are aware you intend to collect you must select FREE IN STORE PICK UP to alert us to keep it in store for collection.
Store Pickup Hours
MON – FRI 9am – 5pm
Weekends and Public Holidays: 9am – 3pm
Your parcel will be processed as soon as your order is received so you can come and collect once you have been notified that it is ready. Please allow 1-2 hours as we may be busy in-store.
We do not accept responsibility for lost or stolen parcels once they leave our premises. Ownership and risk of damage to the goods is passed onto the customer upon delivery at the specified delivery address.